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Old Oct 04, 2011, 05:04 PM // 17:04   #1
fàtica
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Unhappy Username problem...pls Help

My username has been changed from "fàtica" to "f�tica", and if I copy and directly paste this second user doesnt work in anyway...
substantially i can't log in anymore in gwg's auctions.

Can someone rechange my user to the original, and above all explicate me how this problem has arisen in about 2hours ?

thx in advice for any possible reply.

Last edited by fàtica; Oct 04, 2011 at 05:07 PM // 17:07..
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Old Oct 05, 2011, 10:36 AM // 10:36   #2
Rushin Roulette
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I see your username as fàtica. Maybe you are just missing a font in your system which is changing the à into a �.
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Old Oct 05, 2011, 11:33 AM // 11:33   #3
fàtica
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this isnt my problem because I can write and see the " à " without problems anywhere, except on gwg's auctions..so if the font had been corrupted I could not write it nowhere..also i can login in gwg's forum with the same username xD but not on gwg's auctions, then the corrupted font is on gwg's auctions not on my system

Thx anyway for ur reply.

PS: others Stores have this problem, not on their user but on the Store's name with special fonts..

Last edited by fàtica; Oct 05, 2011 at 11:50 AM // 11:50..
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Old Oct 06, 2011, 10:05 AM // 10:05   #4
fàtica
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Unacceptable..
2 days without an effective help.
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Old Oct 06, 2011, 12:09 PM // 12:09   #5
tasha
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We need to contact some other people about this issue. I'm unaware of any changes that could have caused this problem and since we moderators cannot change usernames I can't give you a temporary work around.

I'll provide more information as soon as I can
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Old Oct 06, 2011, 12:25 PM // 12:25   #6
fàtica
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thx for ur answer..mostly appreciated
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Old Oct 07, 2011, 10:54 AM // 10:54   #7
tasha
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The issue has been raised with those higher up and is waiting to be looked at.

In the meantime, discussions with fàtica have uncovered that it's possible to log in using the equivalent non-accented character (eg fatica works). If you're having problems logging in, please try this before getting in touch with a moderator.
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Old Oct 10, 2011, 08:34 PM // 20:34   #8
tasha
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We believe this issue has now been resolved. Users with accents in their names should be able to log in as normal.

If this isn't the case for you, please get in touch with a moderator.
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Old Oct 11, 2011, 01:11 PM // 13:11   #9
fàtica
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TYVM !

Kisses :*
-fàtica
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