[Angel Kiss]

Hello dears, Bunny here (author of the icky sticky thread on Aion Source).

I just wanted to stop by and thank Erys for taking the time to make this thread. To be honest I think you summed it up quite nicely. I particularly like the bit about NCSoft having us "believe that after four years, suddenly thousands of people became infected by a real life stupidity virus and stated dealing with RMT or being keylogged simultaneously". That really sums it up from my perspective. I know for a fact that the past two weeks really has been the highest on record for complaints received about Aion players being hacked. Sure, the first few complaints come in and you think "yeah yeah...serves you right you gold buying scumbag", but after the 100th genuine sounding story you do start to doubt and raise questions.

The thing that bothers me most is the fact that the past two weeks have coincidentally (or not) followed the emergence of the NCSoft Master Account website issue and we haven't recieved a response about this from anyone. I don't think people have appreciated yet that Tamat's first response to the issue was completely out of context. There just so happen to be two issues with NCSoft websites and our Tamat rushed forth assuming we were talking about a different problem (one that actually IS cosmetic).

From reading Gaile's comments it seems to me that she has latched on to Tamat's response and arrived at the same wrong conclusion. In a meek effort to try to steer people in the right direction, I have posted the following on her talk page:

Originally Posted by Bunny

In the interest of being helpful, allow me to clarify something for the benefit of Gaile and others.

Originally, via this thread, the player community of Aion were raising an issue regarding the NCSoft Master Account Login Page, where it was discovered that the page has the tendancy to log people into other people's NCSoft Master Accounts at random. When this happens, players are able to assume full control of another persons NCSoft Master Account, and any game accounts they happen to hold. This is not a cosmetic issue, it is a genuine issue that appears to be causing many people to loose control of their NCSoft Master account and game accounts alike.

Initially, when Tamat (Aion Community Manager) saw the complaint thread, in his haste Tamat replied assuming that the complaint referred to another known problem involving the Aion Online website and forums (a different website). The known problem Tamat is referring to is a separate issue. I cannot stress this enough. Players use their Aion Game Account information to login to the Aion Online website in order to check their broker status or their mailbox. This website has a caching issue, which sometimes causes the wrong Aion Game Account name to appear in the greeting at the top of the page. This in fact IS a cosmetic issue, so if tamat had been replying to the correct problem...his reply would have been correct.

What the player community needs is a reply to the original complaint because it will indeed affect Guild Wars and Aion players alike.

Aside from the known issue with the NCSoft Master Account page (as if that isn't enough) much worse accusations have been emerging from the Aion community over the last few days...however I couldn't say how accurate these are first hand (or how long it will be before NCSoft delete posts from the official forums of that nature).

In the meantime all I can do is say keep talking about the issue! Don't stand for this sort of nonesense and don't let it get pushed under the rug. I have it on good authority that there is rather solid evidence of a serious problem here and we all deserve to know what steps are being taken to correct it.