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Jan 04, 2013, 11:39 AM // 11:39
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#1 |
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Academy Page
Join Date: May 2010
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Can i get my account rolled back?
Hey guys, 6 months ago i got hacked and ppl deleted every character, now i want to get back in the game.. will they be able to roll it back?
thx for replies |
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Jan 04, 2013, 03:59 PM // 15:59
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#2 |
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are we there yet?
Join Date: Dec 2005
Location: in a land far far away
Guild: guild? I am supposed to have a guild?
Profession: Rt/
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you will have to ask support. Have you contacted them yet?
__________________
 where is the 'all you can eat' cookie bar? |
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Jan 05, 2013, 01:34 PM // 13:34
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#3 |
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Academy Page
Join Date: May 2010
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Yes, i did they dident tell me an answer yet, they want to verify its my account
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Jan 20, 2013, 04:42 PM // 16:42
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#4 |
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Site Contributor
Join Date: Dec 2005
Location: UK
Guild: [SoF]
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cosyfiep is right, only GW Support will be able to help you. For more information there is this from the wiki:
http://wiki.guildwars.com/wiki/Accou...omised_account If your account is compromised (i.e. hacked), it can sometimes be restored by ArenaNet under the following conditions: The hack must have taken place on or after 1 October 2011. You must be able to verify ownership. The hack cannot have involved a third-party tool that you used. Only the account can be restored and only to a specific point in time prior to the hack, e.g. you can restore a specific character or item. |
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