Server Speed Feedback Needed

[kzap]

We recently installed eAccelerator on our server which should lessen load on the forums and our sites a lot less, so please tell us if you notice any slowdowns still and at what time/timezone. Thanks! :) Hope everything is stable now.

[Shanksie]

Depends on how recently it was installed.
Over the past few days this forum has simply been unuseable for me from ~5-8pm GMT. I'll have another try during the same period tonight (2.5 hours from now).

[Josh]

Same Shanskie.

Sometimes these forums just get too much traffic (i think) and it just causes some random error with the database and it just takes forever to load at peak times (GMT).

[kzap]

as recent as my post :)

[Indian]

it is very fast as im posting right now..
but in morning around 7:00-7:30 AM EST when checked it was slow as hell

so im assuming its been installed in past few hours... working fine so far

[Inde]

Definitely better than the last several days. I haven't noticed any hiccups yet and was getting at least 6+ on the other days.

[Tmm Ryan]

Seems a lot faster actually, before i was experiencing slow loading times, feels like a new server/host.

[Savio]

Haven't had to sit around waiting to see if GwG will load yet today... I'm happy.

[Shanksie]

yeah seem to be modding fine without having to wait 1208741234 hours for the pages to load, which is nice :D

:verybigthumbsupfrommesmiley:

[Josh]

Yeah, it's well into peak times now and there's been no slow loading times today.

Nice job. :p

[DSey]

I concur with the others. I had a lot of trouble with loading pages before. It seems to work flawlessly now. Neat job!

[Fyre Brand]

The forum is loading very nicely. I'm on a 56k connection and I have been having great page loads. Also the new upgrade looks really nice. Nice job!

[EternalTempest]

So far very snappy, not seen the issues as before.

[zehly]

Want to know how to decrease some bandwidth consumption? Look at the source code to your content. There is an absurd amount of whitespace that serves no purpose being there. You can always edit your templates, then run them through a stripper to only have the essential spacing in the markup, and cache that. Generated content like on the forums... same thing. This is one little secret that industrial strength servers exploit all the time.

[kzap]

Thank you for that suggestion zehly, I have gone ahead and done that. Page size is down by about 5-8% and makes a difference :)

[Aria]

It's running absolutely wonderfully. Thanks kzap :)

[Shanksie]

It was unusable for me last night @~9-9.30pm gmt, but apart from that one incident it has been running very smoothly.

[kzap]

It was unusable for me last night @~9-9.30pm gmt, but apart from that one incident it has been running very smoothly.

eh really? didnt notice anything, hmm

[Shanksie]

down again between 18:00 and 19:00 gmt sunday (and yes - every other site i tried was up and running)

[Old Dood]

Yes every now and again...I'll be on....write a post...click on post thread and bingo...server can't be found. Dunno...why.

[kg_lildude1]

great server speeds, but i have no idea why but every single day at 1:48 AM GMT+1 i cant connect for a couple minutes - half an hour, i got no idea why but its always at the same time

[kzap]

might be awstats running.. thanks for the info

[The Son Of Morgoth]

Seems fine for me except i only really log on 4-12 pm EST

[Lasareth]

Just had some really bad downtime ending @2:08AM EST :(

[Inde]

It's been down for me twice tonight, as well. We've submitted trouble tickets and are looking into it.

[Hockster]

Had horrible response times last night. Search didn't work, most times out, couldn't edit posts, wouldn't even load the edit screen, that resulted in a "friendly warning" (?) and a rude response to read the forum guidlines, many broken frames in loading new threads, 90+ second post times, and just general overall slowness. symptoms lasted a few hours, 1:00Am to 4:00AM Mountain Time (-7 GMT I believe).

Edit: Weirdness continues tonight. Replying to a few threads results in my post appearing as the first, and the OP is at the bottom. Post numbers are in order, but not on the correct posts. I SS one, but can't upload it anywhere until I get home from work.

[kzap]

downtime due to EV1 router problems, arghh

[Hockster]

For the last few days the forums have been excruciatingly slow. Numerous time outs, and 30second plus post times. The number of duplicate and triplicate posts/threads suggest that I'm not the only one experiencing these porblems.

[Swehurn]

I'm with Hockster ^^ - things have seemed pretty slow to load for the last few days.

Any chance the new auction system's generated a LOT more traffic or is somehow otherwise bogging down the server?

[Skuld]

The editing posts and quick reply is taking a long time

[Inde]

I made a post in Riverside, but I'll explain further here. Yesterday the number of requests being made to the database was high because of the auction. We resolved this by caching the auction page, and it worked wonderfully. The problems we had today were completely seperate of that and server-side. But that too has been resolved.

[Koranex]

I'm finding it faster :) just 'cannot find server' comes up every now an again

[Old Dood]

Yes...it is Snappy again....Good Work Inde!

[Xenrath]

Very slow again at 17:08 GMT, not sure if it's coinciding with the stats collection mentioned in other thread. Can that be rescheduled? 5pm+ many people will be coming back from work etc. and maybe looking on here.

Edit: 17:16 edit/post went very slow again :(

Edit again: 17:20, getting standard IE "DNS not found" type message every now and then, severe delays, only for this forum no other website.

[Old Dood]

Read in the Riverside forum...under DDOS Attack...Inde explains what is going on...

[Xenrath]

Oh lol just read (finally got onto that page) yeah speeded up again now, seems to come and go.

[Makkert]

Is GWG again under DDOS attack?
terrible speed...

[Racthoh]

Is GWG again under DDOS attack?
terrible speed...

Indeed, and for some reason I can't see the "Who is online" at the bottom of the main page. Been going at random speeds for a past few hours actually from my end.

[sno]

It's been horrible for the last week or so, but as of today it seems to be alright. Still not fast, but I can actually load the pages which is nice :)

Hope all is resolved now :D

[Cherno]

I have only about a 30% success rate accessing the forums. They have been taking very long to load, and I usually get a Page Cannot Be Found message. When they do load it is spotty whether or not I will be able to post or get into a thread once I am in a forum.
This has been happening to me for at least this week. I notice that first thing in the morning when I check ~7 central things seem to go pretty decently for about 1/2 hour.
Hope that helps :)

[berko]

I believe this is why the site is slow during the day hours.....
http://i11.photobucket.com/albums/a153/berko1/whatsgoingon.jpg

Now I have anything against the unregistered users but I do believe if you made it registered only, you'd probably get more users to sign up and at the same time lower your bandwidth usage.
That's just my suggestion.

[Inde]

Just a few more days until the new server is going to be here. We are working on making this move before the Jan. 20th update. I will be sure to make a news announcement when the time comes.

[Ghost Recon]

The server is ok for me, i either go on at 9am, 5pm or 10pm GMT, it is ok at all times but at 10pm for me it can take it's time, but is working great at the min (10pm here)

[Swehurn]

As I've seen a couple of threads where posters have suggested that GWG should require people to register before they can access the boards, I'll share my experience.

Before I registered here, I spent a few days perusing the site to make sure that this was the kind of community that I wanted to join. If GWG had been set up to require registration before I could even see what the site was about, I wouldn't have joined.

I think that keeping the website accessible to everybody is vital to community growth and development. Sure, visitors will take up some bandwidth, but today's lurker might be tomorrow's contributor!

[Cherno]

I would bet that a good number of people who aren't registered just go to the price check and merchant forums. Maybe just making those registration only?

I know that's what I did for a number of weeks before I actually signed up.

[Omega Complex]

Inde was stating in another thread here in this section that slowness is not due to bandwidth. Any slowness you expierence recently has been due to many users requesting the same database, ect, ect. Basically server overload. They have a new server coming that should ease the load on the current one and make everything a bit better. If im incorrect, please correct me :).

[chippxero]

I'm looking forward to it as i am in the same siuation as Cherno most of the time, posting can take 3-4 attempts and just general slowness.

[Sents]

Brutally slow, unusable at the moment. Cant get more than 2 pages into the auction listing 'fore it all goes to crap and locks up. A the current moment, there are 1180 people online, 750 guests, 430 users. Love the site, and the auction, but as it is now I'll check the site once or twice a day for the last week and it has been unusable. Really late at nite 4:30-5:00 am PST it is useable but thats at 5:00 in the morning, and I still get random lock ups every 4th or 5th page. Dont get me wrong Im not ragging, just feedback for you. Hope things get sorted soon, best of luck with it(no sarcasm intended). Sents
ps. I dont really like GWO(Mods play favorites tooo much) so please(:o ) resolve these issues if possible so I can have somewhere to keep up with the latest and greates. Mainly I love the auction and just like perusing the categories as Im sure many others do as well.

PSS If this post doubles it is cause it locks up 4 or 5 times(so far) allready trying to post, apologies.(took about 15 minutes to get post to work proper, with 2 doubles I deleted):confused:

[Inde]

We have the new server :) We are in the process of moving over all the information. More updates to come.

[chris_nin00]

That's great news :D.

No more playing Counterstrike while waiting for Guru to speed up. Outstanding work Inde and staff.

[capblueberry]

mines running pretty slow and sometimes won't load pages at ALL!

Im in US EST time zone

[chris_nin00]

They have the server...
It's just that they haven't implemented/installed(can't find the word) it yet. :) I think Guru will be down for a while when they actually put the new server in.

[ange1]

wow after new upgrade, it's even slower~

[kzap]

really? seriously?

[goober1973]

Yes really. Yes Seriously. Just when I thought this site couldn't get any slower! It's taken me just over eight minutes to get to this page.

[Chev of Hardass]

The main site is pretty good now. It has been bad in the past, but now it is tolerable.


I don't know if the auction is part of GwG, it says waiting for reply from www.guildwarsguru.com, but man that site is sooooo slow. Worse than the main sight used to be.

I might get to bid on this item before Friday.


Fatal error: Cannot redeclare class soapclient in /home/guildwarsguru.com/public_html/auction/includes/nusoap.php on line 5450

that is what I get while trying to pst an item for sale

[kzap]

k some server settings just have to be tweaked, I swear there is no load at all and page generation time is below 0.2 seconds, this new server is good :) It just needs to be adjusted to fit all the people coming in :)

[chris_nin00]

Blazing fast!
/applause
It loads faster than Guild Wars now! WEEEE!!!!

Kudos to the useless admin

[Mercury Angel]

The [index] page sometimes loads the news banner very very slowly. Everywhere else, though, it's as fast as lightning.

[X-Bomb]

no i just wanted to post a reply to tell u that i cant create a new thread in the pc section, i get a blank windows page when i submit. And the submission doesnt actually go through. I also got the long loading page when i attempted to post a reply here. (its just blank with the guru background and suddenly pops up.) it also happens on the index page just like u said

[onilink]

For some reason, I get a message saying that the server can't be found whenever I try to access GWguru from my computer. I'm using a library pc right now.

[Mercury Angel]

For some reason, I get a message saying that the server can't be found whenever I try to access GWguru from my computer. I'm using a library pc right now.

You may have to access it from http://38.99.233.252 until your DNS updates then.

[Batou of Nine]

Err, server seems to be having issues? I often get the "page cannot be accessed/found" whatver it is... like every few minutes i click on a link. Just a heads up on what i have been experiencing...

Also, maybe lots of ppl cant access? i see like only 50 users on...as opposed to pre server move of over 1000 people? Hmmmm.....

[Divine Elemental]

Very Impressed Indeed :D
it has been faster, but the loading of the site when you just get in GWG is kinda slower, but after that its all about Teh Speed

[Racthoh]

I also got the long loading page when i attempted to post a reply here. (its just blank with the guru background and suddenly pops up.) it also happens on the index page just like u said

I'm experiencing the same problem. There is a good 10 seconds where I just see that brown background before everything loads up. Same when doing a reply.

[kzap]

testdasdsa

[kzap]

ok tweaked some settings, fixed some stuff, now its BLAZING! i hope... :D

[Racthoh]

My posts appear before I'm finished typing it's so fast. :D

[Armstrong084]

it takes like 15 seconds to laod the page when i press the BACK button.
and it shows an IP on the browser instead of guildwarsguru

[Inde]

If you are seeing the IP address, you are most likely being forwarded as your DNS hasn't updated yet. ISP's can take up to 24 hours to update so not really in our control. This could be where the 15 second load is coming from. I'm leaning toward that this will be resolved by itself.

[Savio]

Testing fast post...

EDIT: Wow.

[Feminist Terrorist]

Speed is much improved from about 9 pm pacific. Couldn't access anything then, so gave up and did something else. lol

Now, it's fast, with no hang-ups. Kudos.

Edited: Yes, it was fast, but as soon as I posted this, the site died again, and I've only just now been able to access it again via the numerical IP. Who knows how long that will last. :(

[Makkert]

Slow tbh.
When I see what is taking so long: 'loading from ...adserver...'
Not knocking down on policy, just stating i'm experiencing slow loading.

[Alexi Stormrider]

I cant post a new thread, and the toolbar on the left at the homepage still reads "guildwarsguru.com" so you cant click on anything over there.

[kzap]

Slow tbh.
When I see what is taking so long: 'loading from ...adserver...'
Not knocking down on policy, just stating i'm experiencing slow loading.

k you're probably on the old design Makkert, fixed that now, removed the news ticker so it should load fast

[UDUL]

It load fast, if it loads at all.
Got some can't find server errors.
Maybe still some dns hickups, my need some time to
its way through dns servers.
When accessing via ip, some features are missing like login and
stuff or pics in auctions.

[Alexi Stormrider]

This is bugging me, why wont it let me post a new thread?
It says waiting for 38.39.233.252..... then it says "Done" but nothing happened

[Rayzor]

Alexi, that's the new server IP. I wonder if you're being forward or bounced from DNS entries. I've had an ISP before that had one DNS updated but not the other :(

I think these things will clear up today for everyone if the change occured 2 days ago.

*shrug*

[Carinae Dragonblood]

Very fast, big improvement. Thanks to the Admins for the hard work!

Now if it will just STAY available.....

[Sents]

People should realise that theres very few people on atm, Right now theres 400 reg, 170 guests, the other day there was 1100 people on, 700 were guests, so people arent finding the site.I dont think we can really judge the server response 'accurately'. A quik post dont mean much when theres 400 people on(I realise it was a BUSY weekend).
I for one cannot get to the auction, Im not new to this kinda thing, I know the backdoors but they are closed too. Still having to us the IP to get to the forums, and the auction is unaccessable. Honest feedback.

[Quenthel]

I would like to verify that Auction's page is inacessible to me too. I think it is an ISP related issue, since nslookup can not find www.guildwars.com.
I guess I'll have to wait for them to update the DNS.

[Makkert]

k you're probably on the old design Makkert, fixed that now, removed the news ticker so it should load fast
yes, i'm on the old design.

Thank you very much, the difference is huge!
:)

[Feminist Terrorist]

Just accessed site and forums. No problems, and very fast. Two thumbs up. lol

Edited: Absolutely hilarious. Every time I post that the site works well, it stops working properly for me. I think I'll just shut up for another few days and wait out the issues. I'm having to access the forums via the numerical IP yet again, after having just got here the usual way. I don't know what's going on here.

[Murder In China]

I haven't noticed any slow downs with the new server.

[funbun]

This server is slow than ever. What's the deal?

[funbun]

This server is slower than ever. What's the deal? the old server seemed faster to me

[jtchans]

Exactly the same problem as Sno
I can hardly view any pages

Very Very Slow as well

[aB-]

The site seemed to be working well for some time, but lately (3:00-4:45 MTN) it has become extremely slow. For example, it took me a little over 103 seconds to load the last page of this thread. In addition, I also seem to be getting the following message an awful lot:

There seems to have been a problem with the database.
Please try again by clicking the Refresh button in your web browser.

An E-Mail has been dispatched to our Technical Staff, whom you can also contact if the problem persists.

We apologise for any inconvenience.

I love the site, but these errors and such can be annoying.

[Rehevkor]

Slow doesn't begin to describe it from where I'm sitting. 90% of links clicked do nothing, return a database error, or return a PHP error. When they do work, they take anywhere from a couple seconds to 3 minutes to load. It took me most of an hour to get this far. This is using either the host name or the ip address.

[Human1]

seems faster to me, but I have gotten a few 'too many connections' errors.

[DamFiNo]

slow for me, takes 30sec to over a minute to load a page. get many of the database errors described previously.

[DamFiNo]

just tried to access the guild wars guru comic and received this:

Warning: mysql_connect() [function.mysql-connect]: Too many connections in /home/guildwarsguru.com/public_html/admin/lib/db_mysql.php on line 40
WARNING!
DB Error : Connection to Database gw_uart Failed
Some more usefull information you might want to know:
# Mysql Error : Too many connections
# Mysql Error no # : 1040
# Date : January 28, 2006, 6:08 pm
# Referer: http://www.guildwarsguru.com/
# Script: /content/guild-wars-guru-comic-id1647.php

it appears to me that mysql and/or server configuration(s) need some work.

[SuperJ24]

id have to be honest, this website on average is the slowest website ive ever been too.

in the past few hours, it has been loading extremely slow if it was loading at all, it is so bad, that i have strayed away and did something else besides read up on some matirial that i wanted to read.

[Shoujo]

Also been slow for me ever since the server move as well. I end up checking other sites while and if GW Guru loads :/ Hours don't matter. I've tried around 3 AM ESTish without any luck.

[Alias_X]

Hmmm, seems slower for me.

[viper008]

1-2 min for page loading on a 5-MB connection when I can connect to the forum, sometimes I get page cannot be displayed through out the day.

[funbun]

Seems like they ironed a few things out

[kzap]

we've switched the kernel tweaked some settings, more feedback needed to see how things are going

[jtchans]

Mine seems much much better now

Thanks

[Alias_X]

Much better now indeed.

[Alperuzi]

aye, much is fixed and seems faster, good job!

[Swehurn]

1160 people online, and I'm flying around the forums...well done!

EDIT: Make that 1286 people online with no slowdown.

EDIT AGAIN: 1365 and still no noticeable difference for me...looks like we might be headed for a new "people online" record at this rate...

[awesome sauce]

Ya much better now too, but then again it's noon on a sunday...

[thelessa]

Nice and fast! No slow downs!

[Old Dood]

Allot better...still some "drag"(lack of a better term). For example to get into this thread took 10-15 secs. Much better then 3 mins and up.

Did I mention Allot Better....? Nice to see some snap again. ;)

[awesome sauce]

actually now that more people are on it is slowing down a bit

For about 20 seconds i get in the bar at the bottom of my window "waiting for www.guildwarsguru.com"
And then for about 10 seconds i get "waiting for adserver.mmoguru.com"

[xxSilhouette]

Much better, and im very happy to have search again :)

[chris_nin00]

Server speed is excellent.

[jtchans]

Ive gotten 1 or 2 Database errors for the rest it seems fine:)

[kzap]

k were increasing database connections, that should fix that

[chris_nin00]

WHOA!
only 19 People on GWG? :p
http://img465.imageshack.us/img465/2141/membersedited1zd.jpg (http://imageshack.us)

Just happened a few minutes ago.

[Old Dood]

So far this morning I have seen some pretty good lag while in the forums. This is between 6-7am EST time. I am assuming there is data base management around these times?

I am not complaining...just passing this on. Not a whole lot of people on either at this time.

[capblueberry]

its a little bit faster

[Old Dood]

Well...this morning it is snappy again. Must be server maintenence when the "new" one is sluggest. That is my guess anyways. Is there anyway to post info on routine mantenence? Or will that compromise security?

[Inde]

Little bit of downtime this morning, sorry about that. Everything is back up and working.

[Old Dood]

Thank you! Ha...I slept in this morning. Didn't affect me. Pays to be sick as a dog sometimes. I never sleep in this long.

Overall the speed has been real darn good. I do not know if different parts of the US has different "speed bumps". I suppose they do. I am of course in the Mid-West and Chicago is our hub. I am guessing Guru is on the West Coast?

Question about speed: When the Auction forums are hot and heavy does that severly dampen the server speed overall? Or better put...What does affect Guru the most in the shape of member's individule speed? Or are these Stoopid questions?

EDIT: Well it is 9:48am EST and I am getting real long lag when trying to get into a reply. It took almost 5 minutes to "edit" this post. For the RECORD, I am NOT complaining, only passing on this info since Inde stated everything is back to normal. I am assuming there is work/maintenece still being done on the server. The original reason I was editing this post was I was replying to another post and while in the middle of writing it all of my "reply" just disapeared before I clicked on anything. I looked up and realized I was typing a sentence and all the previous sentences were gone. I am sick as hell today...so maybe I did something....I swear I didn't though. It was weird.

[Omega Complex]

I've got the same deal, some reply's are snappy, some take quite some time.

But overall its still better than it was before the DB tweak and new server.

[kzap]

something weird popped up, were looking into it, other than that, all systems look fine

[Old Dood]

something weird popped up, were looking into it, other than that, all systems look fine

Ok...thank you. I was wondering if it was me. :D It is just weird. sometimes it is real snappy...then all of a sudden it is really dragging.

Let me know if I am "over doing it" on informing you all here. I don't want to be labled a pest. :) Might be too late for that though....:D

[Old Dood]

hmm..I tried to edit my last post to inform you all about the lag I am getting at 7:45pm EST (2-5-06). It would not let me EDIT my post...it took alost 4 minutes to reload the original post then it just put me back in the thread as if I didn't click on EDIT at all. There are about 1400 users online at the moment. My internet connection is good (6mbs).

Just thought I would pass this on...I have no idea if anyone else is having these same type lags.

[Wrath Of Dragons]

Well, it does seem to lag once in a while on the post reply/edit confirmation, but it is much better then it was. it seems about the same speed wether theres 300 or 1300 people on, and the search is up and running, and quickly too. Overall, quite pleased

[Old Dood]

Having major trouble with logging in and posting. Keep getting the "refresh" page.

Any info on what is causing it? About 1500 users online at the time.

[Inde]

Um yeah, found the problem. It's fixed. Sorry 'bout that.

[funbun]

What was teh problem?

[Inde]

We have a lot of emails in que. Weird problem I know, it does answer why a lot are not receiving confirmation emails, notification that auctions have closed, etc.

[Old Dood]

Oh Lord...I'll bet that is a headache for you and your mod staff too not to mention the members. I didn't even think about the Auctions since I don't use them. That would be frustrating.

However, you all fix it PDQ!

[Kaguya]

Hitting new records on amount of users online, and judging by the amount of double-triple posts, I'm not the only one lagging a lot.. :p

[awesome sauce]

Getting this err:

Warning: mysql_connect() [function.mysql-connect]: Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (11) in /home/guildwarsguru.com/public_html/admin/lib/db_mysql.php on line 40
WARNING!
DB Error : Connection to Database gw_uart Failed
Some more usefull information you might want to know:
# Mysql Error : Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (11)
# Mysql Error no # : 2002
# Date : February 13, 2006, 2:54 pm
# Referer:
# Script: /

[jtchans]

Got tons of lag in the past hours.
Maybe because of the amount of people?

[kzap]

sql queries racking up, gonna have to catch this in action to see what it is

[Sents]

Wow, I actually am going to 'try' to post. Id post this in the bugs thread, but I aint taking any chances. For 2 days I have tried to post here to describe the myriad of problems I am getting from the site, basically it does not work. This page just took 10 minutes to load ???????. Will the post even work, I have my doubts but?
I dont know what it is, but something is heavily wrong, this is the only site I have ever been too with so many problems. When I posted about the site operating efficientley I deliberatley waited like a week to make sure things had actually improved and it wasnt just a lucky day, well now things are worse than they ever were before. Im not gonna list every problem I have had, suffice is to say its a long list. For a site with 40,000 members, I would think, in the middle of the afternoon, when 1000 people are on, the site should be at top speed, 2500 people on at once , I can expect a few slow page loads(10-30 secs for me is slow) etc..., but there have been times in the last couple days when there have only been 500-600 poeple on, and the site is at its slowest ever. As for th auction, whats that saying, oh yeah, Faggedaboutit :eek: .

[Inde]

Well, I can pretty much vouch that I haven't seen this site hit 500-600 except for after a server restart for about 2 weeks now. We are constantly on top of these problems and are aware of these situations almost immediately when they happen.

As for problems, yes they are many and we work at this day in and day out to manage, update and fix problems and bugs as they occur. We are also working on content, new features, articles and more in the meantime. It takes a community to run this site and we are not idely sitting back while these problems occur. I have many users who can vouch for the constant work we are doing at all hours of the day and night. Giving up play time, family time and more to try and keep this site not only running but providing the best content and community. Patience. If you think it's frustrating, try standing in our shoes as we work on these problems. Our priority is to this community and I spend more hours on this site then in game. Even with staff members begging me to join them in GvG. :)

[Xenrath]

At the time of this post there are:

1112 (339 members and 773 guests)

It's been rather busy lately, similar or more numbers typically.

[Old Dood]

Yes...I "tried" to report my problems last evening. I finally got in after about 15 minutes of getting to this point. Then I wrote my post and clicked "Post Reply". I came back an hour later and it still didn't finish. I then just closed out the browser and went to bed.

Seems to be ok this morning.

[Inde]

All right, interesting. I've noticed the last 3 days that around 12:30 - 1:30 PM PST the site suddenly kills. Some process running during this time that if it's not fixed will bring down the entire site. So, we are tracing it and trying to figure out what exaclty is happening. Just wanted to give an FYI.

[Sents]

I know Inde, thanks all the same bud, just a little vent.... :)
I must note that atm there are 2200 people on, 1400 guests. Something I have noticed and tested, things seem to go fine UNTIL I log in, then all goes to hell, I cant close an auction, view items, nothing, site just locks up. Go out come back in, browing is fine. Log in, all goes to hell ???

[Inde]

Is this happening today Sents? We've been working constantly on the server for the last 2 days monitoring it. There have been occassional slowdowns but we are on top of it and nothing for more than a couple of minutes. Let me know if you are still having problems.

[Old Dood]

Only minor slow downs for me today...then again...I haven't been paying all that much attention being busy today.

[Sents]

Things arent too bad last couple a days Inde, just seemed to get real bad a few days back, since then it hasnt been that bad. I can log in, even post,check my auctions, etc, no probs.

[drunkcow]

The site has been slow and buggy for me all day; sometimes not working at all.

[Inde]

We've been montioring it all day drunkcow. I'm monitoring it and dealing with the problems as they arise. We have some process running everday starting at 12:30PM PST that just kills the site. So we are looking into it and just restarting and working on it as we monitor.

[Inde]

There's no load and it keeps going down. So there's an update that's not really an update. We are looking into it.

[Batou of Nine]

Connectivity issues... i keep getting the "Cannot contact server" message. I have short intervals of time that i can get on... like now! =P

Seems we have been jumping over the 2000 people mark... again the majority of which are guests... =\

[kzap]

an update, seems to be peak time with a lot of open connections at 10-1pm PST, which is weird, arent you people eating lunch?! or is everyone at work getting a break and getting on Guru.... We're working on countering this load k, so pls everyone be patient :)

[RaabTheGuru]

I've been a member with this site for a couple months, and it seems like everytime I log on to check the forums the site is rediculously slow. It's not my internet connection, because everything else works fine and everything else is fast, it's just this site. I know the traffic isn't slowing it down because I've visited other sites that have 2000+ members viewing at the same time and its 10x faster than this site. Something needs to be done.

[HawkofStorms]

I think the auction system is slowing this site down a lot. It is slow on my T3 line at college and I can't even get this site to load at all on my 56k at home.

[Inde]

No, it's because we have "disgruntled" users who take it out on the site because we happen to enforce rules. The recent problems we have been constantly monitoring, and no they shouldn't be happening. Yesterday and today we have been experiencing unusually high peaks that come and go. Which leads us to believe that GW Guru is experiencing a DOS attack. We are watching the situation. The auctions, the amount of guests, the amount of users has nothing to do with this.

We are monitoring the situation, and I myself can't believe how much trouble we have had recently. But as for "something being done", I assure you that I am aware and that we are working on it.

[darkMishkin]

Which leads us to believe that GW Guru is experiencing a DOS attack.
:(


.

[Lasareth]

Don't worry. We've pointed 390 banana cream pie missiles at the perpetrator, he should let up soon.

[ifuwerepbandj]

is the speed also why the search function almost never works?

[Lasareth]

The query overload brings down everything, including search.

[awesome sauce]

whats a "DOS attack". I mean, i know what DOS is but...

[Hockster]

whats a "DOS attack". I mean, i know what DOS is but...http://www.cert.org/tech_tips/denial_of_service.html

[Tictac]

http://www.webopedia.com/TERM/D/DoS_attack.html

[ifuwerepbandj]

Sorry to annoy but I have not seen anyone post this problem. Beyond the insanely slow load speeds, searching has been hit and miss.

Much of the time it diverts me to the google search option (which most of the time will not even find things that are on the front page of the forum) and sometimes when I do try to use a link given, it will direct me right back to the site saying that the search function will not work and so use google. ie a big circle. I'm sure you guys are swamped with the server problems you are having but just thought I would let you know about this.

[Jiao Yang]

Yes.. that seems very likely.
Infact there are around 400 users online atm and the site is still as slow as ever. I normally find its mostly the forums with the problem though, not the main website. It also sometimes switches to 'this page cannot be displayed' after waiting for ages to load a page.

Anyway.. i hope Inde and the others manage to sort it :D good luck

EDIT: i have now tried 10 times to submit this post..
EDIT2: make that 20

[Inde]

We are working on an issue with the server now and will continue to work on it until it is resolved.

[eom]

whats a "DOS attack". I mean, i know what DOS is but...



it's entirely text based and they use a lot of switches.

[skretth]

its still good.. but tend to lag like hell after being open for awhile (im guessing coz of teh flash adds

[Eldin]

I remember we had a DOS attack a few months ago. But yes, sometimes it varies from overall slowness, 404s, or just downtime of the search button. Hopefully it would be over with soon. Leads me to wonder if the DOS attacker is one of our own...can you trace the IP in any manner?

[Eldin]

Comes in streaks. Doing better than a few hours ago, othertimes you cannot access Guru at all, and it's 404s. My main annoyance is the downtime of the search button...lol. Google is the multi-purpose tool of awesomeness, but their temporary forum search thingies are just sad.

[.killjoy]

Ok scroll to the bottom.. now look at the amount of people online atm.. now ask the admins what the bandwidth is and maybe that might be a large cause..

[Sents]

Im frustrated to the point that I dont even want to post any more(I know boo hoo), but god forbid you might want to edit a post, if it works at all that is. This site has more bugs and problems, it has become just an annoyance, and aggravation sorry, thats how I feel. Itll weork fine for a day, or a half a day, and then lock, lock, lock, up all the time. People contacting about auctions I closed, me buying items that dont exist anymore(cause the seller closed the auction). Its kinda frustrating, especially when for the most part the mods say the site is operating smoothly, welll maybe when theres 500 people browsing at 4:00am but midday forget it.
I just made a quick post, and wanted to edit it, well I think I posted at about 3:30(did one quick edit, and wanted to add something else), still havent been able to edit the post, thats over an hour to try to edit a post, coming to this site has just become an exercise in frustration that I dont really need. Things dont seem to get better for more than a few hours at a time. People dont complain about it becasue they cannot be bothered to try to post, not every one has 1 or 2 hours to post a 'site feedback', me Im hard headed, I dont give up easily, but Ive been wore down by this battle. Good luck Guru.
Get a better server or more headroom or something. Please do something, I hate having only one site to get opinions and keep up with the latest GWNews.

[Cherno]

Ok scroll to the bottom.. now look at the amount of people online atm.. now ask the admins what the bandwidth is and maybe that might be a large cause..

Learn the differnece between bandwidth and server load.

They just upgraded their servers a few weeks back. I am sure there were specs made to anticipate growth and usage statistics when they planned the new hardware. I hardly suspect that with these new machines, barring configuration errors can't handle the previous load with some new users. We have not seen exponential growth on the boards in that short a time, so again, that is likely not the problem.

I am a moderator on a forum that has far more users than this and we have some of the same problems, but it is not because of number of active connections. It is either due to DoS attacks, or database problems or configuration errors.

Also the version of vBulletin can be problematic. There have been some real problems with vBulletin in regards to speed and db query/retrieval. But my input here is, while more informed than yours, not really important.

The admins are aware of the problem, know the system and working to resolve it. Let's let them do that so we can all go back to starting multiple threads about the same thing :D (which btw, can also be a problem. Save the server...use the search button!)

[ForeverGoNe]

So I wasn't the only one to experience this problem.

*Phew*

[ForeverGoNe]

So I wasn't the only one to experience this problem.

*Phew*

[FireFox]

Yeah, hopefully this gets fixed soon, Need the guru!

[Old Dood]

It "Seems" all these lag problems really started when the Auction started a few months back.

Is that a fair estimate? I was having problems as well in the middle of the day til late afternoon. Eastern Standard time.

I know you all are working feverishly on this...so I am not flaming or complaining...only asking questions.

[Inde]

No, it's not the auction. And if you think you are even half as frustrated as those of us trying to contain the problem then you are mistaken Sents ;) This latest spike is something we are dealing with but you know... servers cost money. We are looking at options, we are trying to isolate the problems. And then I see threads with people who admit to visiting daily, who help others turn off all ads on the site and how disheartening is that? That so many come to the site daily, use the resource and won't even view the ads that keep this place up, that afford us the cost of hosting, that give us the ability to expand with more servers. Ironic don't you think?

All sites have problems. I've seen problems on GWOnline.net (just a few days ago I couldn't access it for 3 days straight), OGaming (I see database errors a lot at night), GuildWiki (load issues, they had to buy a new server)... see the pattern? All large and growing sites have issues :)

[Lambentviper]

some days my browser gets re-directed to the dell search page saying that this site doesnt exist.

Some days it just takes forever to load pages.

usually its fine.

[Feminist Terrorist]

So, from 10 am to 1 pm pacific is a bad time? Kinda sucks for my morning routine. *sigh* I like to read the forums while waking up, and the recent problems make that difficult to impossible (today).

Just to help out, I'll start clicking the ads. I really never thought about it before, but I'd be happy to do my part.

[Inde]

Yeah Feminist, we are monitoring it constantly. But it does require stopping the apache for a while, (just 1 minute) waiting for the load to drop and then bringing it back up. As soon as this is fixed I will let you all know ASAP. Hopefully by tomorrow.

[maffa]

Yeah, hopefully this gets fixed soon, Need the guru!

Aint that the truth !

[=HT=Ingram]

Dude have you seen how many peope are online??? for a forums Guru is pretty good when compaired to other forums considering the VOLUME of people viewing and searching on it... This si the problem. if you get on and see around 2000 members viewing... well the forums is pretty unusable... But you get on and see anywhere from 300 to 600 members on. well then it works a little better then...

besides this belongs in the Site Feedback (http://www.guildwarsguru.com/forum/forumdisplay.php?f=15) section. not here... I'm sure MCS or another mod will move it...

[Old Dood]

What is the Apache? Some kind of "Watcher" program?

[koneko]

What is the Apache? Some kind of "Watcher" program?
Apache is a HTTP webserver.

http://www.apache.org/

[Murder In China]

Argh! I lost my lovely Search! ,_,

[Swehurn]

This may or may not be a useful comment, but at least it's an interesting read.

http://www.grc.com/dos/grcdos.htm

If we're undergoing a DOS attack, isn't GWG's ISP able to help determine this and filter out some of the attacking computers/bots?

[Sol_Vie]

:(


.

/agree

:(


.

[Poison Ivy]

Your kidding, during the past days Guru has been running faster than ever on my comp, without any lag at all.

Speaking of 390 banana cream pie missiles, I am hungry....

[Hockster]

It's still quite sporadic. Occassonally I still get 30-45 page loads, then it cleaqrs up for a few minutes. This is quite typicall of uncoordinated DOS attacks.

The hosting service is likely working as hard as possible to control this as well. These things affect more than just this site. Data Center grade filtering devices cost upwards of 50K. If anyone wants to donate one I'm sure the hosting service would gladly accept one.

[Nater]

The slow speed and inconsistency has definately hurt my input on dozens of threads. When I DO get to the forums, I can never post/reply because it's always ..waiting..

Sucks, but what ya gonna do. That's the internet.

[Accurax]

No, it's because we have "disgruntled" users who take it out on the site because we happen to enforce rules. The recent problems we have been constantly monitoring, and no they shouldn't be happening. Yesterday and today we have been experiencing unusually high peaks that come and go. Which leads us to believe that GW Guru is experiencing a DOS attack. We are watching the situation. The auctions, the amount of guests, the amount of users has nothing to do with this.

We are monitoring the situation, and I myself can't believe how much trouble we have had recently. But as for "something being done", I assure you that I am aware and that we are working on it.

HAX0RS .... arrrrrg... show me where they are... ill beat them with my stick and set my cat on them.

Inde, when u find out who's responsible... please post some screenies of you hurting them... please... please :eek:

[Dralspire]

Hello everybody, as you may have noticed, Guild Wars Guru is currently experiencing increasing problems. This is due to the fact that the server is being severely attacked. Rest assured that we are working hard to address this issue and restore normal service as soon as possible.

If you like to talk about it, please visit us via IRC:

irc.gamesurge.net
#guildwarsguru

[Tictac]

Let me impart a little wisdom. With all the lag and long loading times the site had been having as of late, I've been noticing a bunch of double posts. I've also noticed that a lot of people edit their post or even post another one asking a mod to delete their doubles. I just wanted to post a little FYI for you guys that if you do double-post you can just hit edit and then advanced edit and there is an option to delete your own post. I'm sure doing that will save our mods a great deal of time fixing our screw-ups. Also posts are going to take a second to actually post. So if it says under the post button that it's working, it probably is. Don't be so impatient and start clicking it over and over.

[DSey]

Keep up the good work. It's very much appreciated \o/

[striderkaaru]

Keep up the good work. It's very much appreciated \o/

seconded.

[Klmpee]

yea it was pretty nasty today... gj tho :)

[Ghull Ka]

Everything but the High End forums seems to be working at the moment. :(

[Murder In China]

Yay, search is back! ^^

[Wrath Of Dragons]

Keep up the good work. It's very much appreciated \o/
thirded.

[kzap]

installed a PHP Cacher, will be able to tell if it'll be able to handle the load at peak time. If not, then gonna have to bring another server online.

[BARBARIAN]

Just to help out, I'll start clicking the ads. I really never thought about it before, but I'd be happy to do my part.

Please don't do that. Only click if you actually find the ad interesting :)

[reedsr]

i agree the site has really been slow during the middle of the day. I work with an SQL DB at work and have seen similar issues before. Check your scheduled tasks for your DB, after we did an upgrade one time every day around 3pm the DB would lock up and we would have deadlocks everywhere, problem was the upgrade scheduled an automatic job that was crawling all the tables and locking tons of records.

Just an idea, love the site and I hope you guys get it back to normal soon.

[awesome sauce]

Yeah 4:25 est and this site is speedy as ever. For the past couple weeks its slow around this time for me.

[wsmcasey]

The site was down for me all day yesterday:( Today its back up and its been fast all day, no delays like earlier in the week.:) Thanks for the hard work on getting the site up and running. I love GWG!

[thelessa]

I have been here off and on all day as usual, and I have noticed no slowdowns. Nice and speedy!

[Sents]

The slow speed and inconsistency has definately hurt my input on dozens of threads. When I DO get to the forums, I can never post/reply because it's always ..waiting..

Sucks, but what ya gonna do. That's the internet.

Unforuneatley, its not the internet, I post on several forums regularily, and Guru is the smaller of the sites, its also the slowest(Im sure for 56k it is unuseable most of the time), when it works at all. Sometimes it is fine, other times theres no chance.
You guys really think, or have proof, that you are experiencing DOS attacks ? Im just curious.

[Nater]

At least Guildwiki is more consistent.

I guess we should give them sympathy...but if you're going to be a premier site for a game with over a million players(literally)...be able to handle a million visitors(figuratively).

Webmasters(i have a friend who is one) always seem to whine about bandwith costs...well nobody is forcing you to do it. If you can't afford it, don't run the site. Someone who can will take your place.

*dreads the 'Submit Reply' button*

Lets see if it works this time.

[Lasareth]

Well to be blatantly honest I haven't heard kzap or Inde put the blame on bandwidth costs at all, and I know for a fact that they're both trying to fix this issue.

Now, the scenario is, we are experiencing odd intervals of huge spikes at awkward times (I don't have the exacts on this, as I don't manage the servers). So then, say we are being attacked. How should we go about fixing that? As anyone tech-savvy knows, there's a lot of ways attackers can cover their tracks and cause a good deal of unwanted interference while we try to find them.

So, unless there's a single-fix method of solving this problem, I sincerely doubt any blame can be put on the webmasters of this site--they're doing their best to help, and I really think we should support them as we can, instead of blaming them for things that are out of their control at the moment.

[Old Dood]

Well they have said manytimes they are working on it. There is also those attacks on here too. I am confident that everything will work out in due time. They have a very competent team here. They work long hours on these problems. I also heard from kzap (I think) that they are getting another server to help out...that takes time too....

[Inde]

I've stated this numerous times, large sites do not have bandwidth concerns. ;) We have unlimited bandwidth. And all sites have maintenance, problems and deal with issues continually. I'll just repeat myself here, but GWOnline was inaccessible for 3 days last week and is smaller than us, GuildWiki had to get a new server because of their server load problems and they are smaller then us, I frequently see database errors on GW OGaming at nights and they are smaller then us, and we have problems too.

Yes I know a DDOS attack when I see it. And we have been working on it. If anyone knows anything about servers, it's not as simple sometimes as just banning an IP to stop it. We are working on the load problems continually, I have referenced this everywhere. As I have updates I give them.

[Snograt]

Just post some names....

...we'll send the boys round:D

[capblueberry]

I can sometimes not even load this page, i get that can not display error, or with firefox its says it cant find it

anyone else have this problem?

[kzap]

capblueberry, what time did this happen? Please list the time and timezone and date so we can check the logs to see what was happening at that time. it shouldnt be happening constantly.

[Old Dood]

Well this morning (2-26-06 6:45am aprox) it was a tad slow on the clicking of a post. Nothing to bad...

kzap, I noticed you took down the names of users in a forum again. That was causing problems? Or, are you just "trying" something out?

[kzap]

trying out since it had problems at peak time with it on

[Old Dood]

That's what I figured! Understandable....sadly so. :)

[LifeInfusion]

yeh keeps happening to me.

[LifeInfusion]

Just wondering if tabbed browsing of 3 tabs (one for each section of the forum) adds to server load.

I am sure most firefox, IE beta, and opera users use between 2-3 tabs.

Anyhow, if it is detrimental I will stop doing it and just use one tab.

[unienaule]

Read this: http://grc.com/dos/grcdos.htm and then you'll probably stop asking why we have trouble with DOS attacks. Credit to Loviatar for pointing it out in Q&A first.

[kzap]

no, but hammering the reload button does

[Athis Strider]

Its happening to a few ppl. Yeah I figured out how to delete it. Mine doubles up if I preview.

[PieXags]

If you don't sit there and click your "submit" button a thousand and one times it shouldn't really be a problem even with lag you might get. Definately good bits on the rest of it though, don't post another one asking for it to be removed, you guys can remove your own posts and doing so is definately the fastest, easiest, and most sensible way of getting a double post removed.

[Mercury Angel]

Worst case I remember thus far is a person who posted SEVEN copies of his thread in riverside, over about 3 seconds.
But yes, I always wonder about this. Even before the 'quick edit' [and the heavy lag days] feature came on to the Guru forums, people would edit their post to say, "Whoops. Doubleposted", or triplepost to remark about their doublepost. The sheer lack of commonsense astounds me at times.

[Poison Ivy]

Am I the only one who hasn't been having problems with the site?

It's as fast as ever.

[kzap]

probably the time you're on theres no load.

[Numa Pompilius]

(God, it's playing up again as I write this)

Anyway, it's not because of user load, it's because of DDOS attacks from some moron who's upset he got banned.

See this thread for details: http://www.guildwarsguru.com/forum/showthread.php?t=125093

[Mentalmdc]

This morning was terrible ATM its rather quick

[kzap]

and were always on and trying to resolve the issues

[Old Dood]

I am having no problems....only a "touch" of lag....nothing big. I have come to the conclusion that if it is in one of it's "bad moods" lag wise then I will just log off until later.

[Inde]

All right, we are trying quite a few things with the server last night and today. Sorry for all the downtime as we try to make it more stable. As I have updates I'll give them.

[Old Dood]

Is this why the Members in the forums at the bottom of the screen is On then Off? Seems like when it is On...then the server is slow...when it is Off it is allot snappier.

[Woutsie]

Is this why the Members in the forums at the bottom of the screen is On then Off? Seems like when it is On...then the server is slow...when it is Off it is allot snappier.That might be it...
Anoter game forum i am posting on had the same problem... They also have 1000+ active members online all the time...
Now they show how many members/ghosts are online, not who and everything's fixed

[Old Dood]

Appreciate that.

Need a nice new Stanley Hammer for some "Tweaking"?

(Not for the precious server...for the people that are attacking the precious server....:D)

[Inde]

All right, server is back up after some maintenance. We still need to optimize it but we'll see how it holds up. Thanks everyone for your continued patience.

[Inde]

Server seems to be doing a restart at about 3am (server time) each day and it forgets to restart apache. We'll get that fixed.

[Stalker Haras]

Seems to be running decently well so far. I've been cruising around here for a good hour now. (yay for not doing anything in class).

Seems to be doing better then it has been. Yay for fixing it!

[Inde]

And again, Apache went down when the server restarted at about 3AM. Had to bring that up manually so it's something we are checking into again.

[lord_shar]

I'm getting a gateway timeout for the add banners at the top of each GWG page, causing 1+ minute page loads every time I move pages or post. Is there any way to disable the above until the add server admins fix whatever issue is hitting their boxes?

I'm seeing this problem on both my home and work PC's, so I know it's not a local issue. Either way, GWG is almost unusable in its present state due to very slow page loads.

[Inde]

lord shar,

Working on it now. This is a problem only with IE right now, Firefox users are fine.

[thelessa]

I am geting it in opera also.

[Inde]

All right, it's not the ad server. So Opera and IE, weird problem. I'll continue looking into it.

[Inde]

Hmmm, just deleted some work that I did today on VB... not that either. Let's keep trying here.

[Loralai]

OMG...absolutely terrible. I had to run Firefox just to get to this page. However, I am getting continual "time out" messages with Firefox too, so I wouldn't say it's just IE and opera. Everytime it tries to load a page, it gets stuck on mmoguru...adserver. :(

Here's what I was going through while trying to post this.

http://img.photobucket.com/albums/v338/postal75/firefoxerror.jpg

[Mercury Angel]

http://img63.imageshack.us/img63/1610/aderror4ll.jpg (http://img63.imageshack.us/my.php?image=aderror4ll.jpg)

The ads don't show up on firefox for me, but the pages load well enough. I don't use anything other than pop-up blockers, and this is not a usual occurrence.

[Legion Magnus]

FWIW, I've also been getting these today in Firefox. I don't think it is browser dependent. FF usually tells me that it is waiting on www.evostats.com while waiting for the ad to display. I usually get "the connection has timed out" in the ad display space ...

Legion

[thelessa]

If I have not spoke too soon, all is working well again :)

[kzap]

the adserver was down, though an iframe isnt supposed to slow down loading... sigh

[Loralai]

Yay...all good now. Whew.

[Old Dood]

WARNING!
DB Error : Connection to Database gw_uart Failed
Some more usefull information you might want to know:

Mysql Error : Too many connections
Mysql Error no # : 1040
Date : March 13, 2006, 2:15 pm
Referer:
Script: /


This is happening to me this afternoon. It has been real hard to even post this little note. (This is my third time trying)

[Inde]

It's the amount of users trying to access the site since the GW servers are having problems Old Dood.

[Old Dood]

Ok...Thanks....I am alos getting this everytime I change pages:

There seems to have been a problem with the database.
Please try again by clicking the Refresh button in your web browser.

An E-Mail has been dispatched to our Technical Staff, whom you can also contact if the problem persists.

We apologise for any inconvenience.

[sh4ft3d]

WARNING!
DB Error : Connection to Database gw_uart Failed
Some more usefull information you might want to know:
# Mysql Error : Too many connections
# Mysql Error no # : 1040
# Date : March 13, 2006, 3:37 pm
# Referer: http://guildwarsguru.com/forum/forumdisplay.php?f=5
# Script: /
Same as Dood. Happened alot today. Could it be a DOS attack, I have heard alot of people talking about that.

[zaza]

Whenever i try to acess a page on the guru fourms...i can't it gives me this message:

There seems to have been a problem with the database.
Please try again by clicking the Refresh button in your web browser.

An E-Mail has been dispatched to our Technical Staff, whom you can also contact if the problem persists.

We apologise for any inconvenience.

Then i click refresh and it adds an # into the html and it works fine...Its a pain pressing refresh each time i want to view a page does anyone have any answers?

[Vermilion Okeanos]

the "database error" are driving me insane.

[Inde]

No, it's because the GW Servers were down. All the fansites were having problems, including the official site. It was just the mass amount of users.

[veryl mikagoh]

yeah just wanna say that, the site loads verry long when you press 'home' again.

realy enoying because everything slows down big time :/
maybe i have to do a new xp install, its been a while ^^ :rolleyes:

[Inde]

Hmmm, I'm not experiencing this problem. Is anyone else?

Also, let me know what browser you are using veryl.

[zaza]

bumpage