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View Full Version : OMG serisouly fix the searching


deathskrye
Mar 22, 2006, 04:38 PM
I can never search

FIX IT

simple as that

AnnaCloud9
Mar 22, 2006, 04:55 PM
Hover over Search, 'right-click' and then 'Open'.
Doing this once fixes the problem (I believe per forum session you're in)

:)

Old Dood
Mar 22, 2006, 06:34 PM
Hmmm...I thought the Search turned off automaticaly when there is allot of members/guests online....

xerverkillah
Mar 22, 2006, 08:24 PM
yeah, theres nothing wrong with the search. It just gets disabled when the forum has high traffic

Ascalon Chariot
Mar 22, 2006, 08:29 PM
yeah, theres nothing wrong with the search. It just gets disabled when the forum has high traffic
Which....sadly to say...is pretty much always.

Pi_Numurian
Mar 22, 2006, 08:56 PM
mine is busted too

Wrath Of Dragons
Mar 22, 2006, 10:24 PM
its not specific to a person. it happens when te server is overloaded

Sparks Dawnbringer
Mar 23, 2006, 06:16 AM
Perhaps you need a bigger server. I actually like this site but am a bit put off by the you should have searched before you posted notes when it's always down.

Old Dood
Mar 23, 2006, 06:48 AM
They just upgraded the server to a really fast one. (I have no idea what kind) However it has been doing great actually. I did read somewhere from one of the Admins (I think kzap) that they are looking into adding another.

tommarrow
Mar 23, 2006, 10:40 AM
I think the magic number for too many people online is just over 2000.
If there are less than 2000 ppl the search works fine.

EternalTempest
Mar 23, 2006, 12:55 PM
Is there any way to alter the default text that comes up in the goolge search box.

Your-Search-Text-Here inurl:/forum
to Your-Search-Text-Here http://www.guildwarsguru.com/forum/

Took me a while to figure you you had to swap inurl to the real url.

kzap
Mar 24, 2006, 05:08 AM
oh hmm lemme check that, it should search guildwarsguru.com automatically

Hoyt
Mar 24, 2006, 12:02 PM
I can never search

FIX IT

simple as that



That has got to be one of the brattiest posts I have ever seen.

Show some manners, Deathskrye.
It isn't as if you pay the server fees.
This is a voluntarily run free forum, show some tact when you have problems with it.

Maxiemonster
Mar 24, 2006, 01:35 PM
Search is a very important feature though, and it's not that great to be unable to search.

Sometimes you want to know something, but can't search, so you start a new topic instead of searching. After that people start screaming that you should've used search..

Hoyt
Mar 24, 2006, 03:30 PM
Search is a very important feature though, and it's not that great to be unable to search.

Sometimes you want to know something, but can't search, so you start a new topic instead of searching. After that people start screaming that you should've used search..

You're absolutely right, Maxiemonster & I empathize completely.
I just found the OP’s method of voicing the concern over the search issue unnecessarily rude.
Meh, just my 2¢…I really don’t want to start a whizzing contest.
So, I’ll just walk away slowly and hope not to have insulted anybody to badly.

Asrial
Mar 24, 2006, 08:39 PM
I'd at least like to be able to search for my own posts so I can track threads easier.

However, I suppose subscribing to the threads is a workaround.

Mr D J
Mar 26, 2006, 03:27 PM
search down... again...

Omega X
Mar 26, 2006, 03:52 PM
Workaround bytches:

- Using Google -

Type: site:www.guildwarsguru.com/forum(one space)[search term]

Example:

site:www.guildwarsguru.com/forum Factions images

Asrial
Mar 27, 2006, 04:52 PM
Workaround bytches:

- Using Google -

Type: site:www.guildwarsguru.com/forum(one space)[search term]

Example:

site:www.guildwarsguru.com/forum Factions imagesPlease do this process and type in "Omega X" for the search.

unienaule
Mar 27, 2006, 05:33 PM
Please do this process and type in "Omega X" for the search.

I did the search, and I fail to see your point. It works.

Old Dood
Mar 27, 2006, 06:57 PM
I did the search, and I fail to see your point. It works.

Honestly?....not always. Many times it just simply doesn't work!

dansamy
Mar 28, 2006, 03:36 PM
It's very irritating when search is disabled 90% of the time. Time to upgrade guys.

unienaule
Mar 28, 2006, 05:20 PM
Honestly?....not always. Many times it just simply doesn't work!

Honestly? He was referring to the method of using google to search the site, and that's what I was talking about.

Big Fiz
Mar 28, 2006, 06:42 PM
bump for fixing or adding more server space.

Old Dood
Mar 28, 2006, 07:55 PM
Honestly? He was referring to the method of using google to search the site, and that's what I was talking about.

Sorry I stand corrected...not enough coffee at that point in my life. :D

Kali Ma
Mar 31, 2006, 04:54 PM
/signed

The search page is unavailable about 1 out of 3 times I click on it, and it's very frustrating. The Google search is horrible, and every time I've tried to use it ended up just giving up.

Mercury Angel
Mar 31, 2006, 06:19 PM
bump for people turning off ad blockers, clicking relevant and interesting ads to them, and realizing that running a server for such a large and active community of posters for free is not cheap. Directed to nobody in particular.

There's a certain method of blocking the ads that doesn't count for guru, maybe Inde or somebody else will explain it better than I can, and people who use the guru forums with it are consuming resources without giving anything back; Which, I might add, takes no effort at all on their part. [though, all forms of ad blocking are still not helping much...]

For people that've been here a while, and even not, you might have an idea of just how much effort the admins go through to make guru a fun, accessible, reliable resource available to all without inconveniencing people.
We've switched advertisement types multiple times when the ads were objectionable (such as selling GW gold) or causing problems.
And speaking of fun, Inde's managed to arrange multiple contests, and will continue to do so, in the future.

If people want more forum features, rather than 'gimme gimme gimme' attitude, people could remember, and encourage their friends that even though it's a free service for them, it takes a financial investment and large amounts of time on the part of moderators, admins, and site contributors.

And if anyone that's complaining about the forums is using ad blockers... Really... go find another forum. With less leeches, maybe everyone else will be able to reliably use functions like 'search'.

This approaches rantish, but somebody has to say it I suppose. If you were a moderator/admin with access to the staff forums, and/or an active member of the public IRC channel, you might be able to see a fraction of just how much work the admins put into running this site. Even just the IRC channel, Inde stops by and chats occasionally, and you can get a general idea of the kind of things that get done behind the scenes.
Topics like this are downright insulting, giving off the vibe that Guild Wars Guru is OBLIGATED to make everyone happy, give 5 star service, all for nothing. Guru does what it does all voluntarily.
Any other major fansite will tell you the same thing, and goes through the same kind of problems as we do.

GWOnline can get insanely slow, and last time I was there, I don't remember a search function. Guild Wiki has gone down multiple times because of heavy loads. And so on. Guru's gone down occasionally itself as well.

Kali Ma
Apr 01, 2006, 05:30 PM
um, o-kAy...

I don't use ad blockers, and have been a moderator/administrator of many forum based sites over the years, both active and inactive ones, and understand what is required. While you make some excellent points, that doesn't change the fact that the search feature is broken, and some form of effort should be placed toward fixing it.

A working search is really a necessary feature on a site this big, especially since so many questions get the "use the search" response in various flavors. Certainly, we should all be grateful for what is offered here, but that doesn't mean that we the members should simply shut up.

I'd waited months before saying anything about the search problem, and after about the, oh I don't know, 500th time that I'd gotten the "search is disabled" page while in the middle of researching something, I felt the need to express my frustration with it. Our time is valuable too, and nobody likes to have it wasted unnecessarily.

Frankly, I don't appreciate your attitude that members are leeches... if it weren't for the members who participate here regularly, this forum would be nothing at all. And if you've ever moderated or administrated an inactive forum, then you'd know this is true, and have a greater appreciation for those of us who choose to come here and offer our time, energy and insights with the community.

:mad:

Inde
Apr 01, 2006, 05:40 PM
Kali Ma,

We have 2 options right now. Enable search, or have a functioning site. We can't do anymore about it. The search is not broken. Let me repeat this boldly for all: THE SEARCH IS NOT BROKEN. As soon as I know we can do something about it, I will give an update. Unfortuantely right now this is the situation; after about 2000 members on the site the search shuts down to save on load.

I know how important it is, I severely wish there was another option. The 'lectures' I have received from some members currently have to fall on deaf ears as I can not do anything about this.

You can imagine how many complaints I heard when the site was slow, lagging or inaccessible. The search being down is minor compared to this. MA is frustrated, as am I. His reference to ad blockers is not to be twisted around to that we believe the members are leeches. I appreciate and am constantly on PM's, IM's and Emails with all of you. We volunteer our time to be here for the community and when we see the community not supporting us by announcing the latest ad blocker or informing other members how to turn off the ads it's disheartening. Because that's what pays to keep this site up and right now it's just not enough to get another server, or a load balancer so that we could enable search.

We do not ask for donations here, we have a single ad at the top of the forum because we care about the members and their impression of this site. It's also in an effort to encourage people to view the ads on this site as it's a single one.

Kali Ma
Apr 01, 2006, 07:04 PM
Thank you, Inde. That was a thoughtful response, and I appreciate your clarifying the situation. I'm not insensitive to the situation, and understand the frustration that you expressed. It's also good to know that someone understands our frustration with the situation as well.

His reference to ad blockers is not to be twisted around to that we believe the members are leeches.
From my perspective, MA's response was inappropriately harsh as a reply to those of us expressing personal difficulties and frustrations with the search setup, and it's not the first time I've encountered this kind of thing from the moderator team. It often feels as if we the members should never voice any problems that we're having and should just be lucky to be here at all.

I didn't like the thread title, but knew that if I posted a new, less confrontational thread about it with a more appropriate title, that I'd likely be given a hard time for creating a duplicate thread. So I posted it in this thread, only to be given a dressing-down about being ungrateful, and possibly a leecher who should go to another site. There's no need to twist words around, as that's what was posted.

I appreciate and am constantly on PM's, IM's and Emails with all of you. We volunteer our time to be here for the community and when we see the community not supporting us by announcing the latest ad blocker or informing other members how to turn off the ads it's disheartening. Because that's what pays to keep this site up and right now it's just not enough to get another server, or a load balancer so that we could enable search.
I do appreciate your's and everyone's efforts to make guru a good site. My only request would be that if there are certain members who do these kind of negative actions, to take out your frustrations upon them. I've never once advocated, or even read about, the use of pop-up blockers with this site, so it's inappropriate to have to take that as a response to my post.

While MA's frustrations are understandable, if he'd simply posted an explanation of what was going on as you did, that would have been enough and the subject would have been dropped. Instead, it required a member losing their cool before someone just gave us a straight, thoughtful answer... it doesn't have to be that way.

Mercury Angel
Apr 01, 2006, 08:58 PM
Directed to nobody in particular.

Just because your post happened to precede it did not mean it related to you or your post in any way, shape, and or form, though it usually tends to be the case that a post following another post without quoting a different one does.

The thread title and the attitude that a number of forum members have managed to convey, through this thread, and other sources, were the source of my post, which, while a little ... overdone... I retract nothing from.

While I can understand the personal insult taken, I did not have you in mind when I wrote the post. And if you think everyone who voices their opinion has taken as much time to think about things and write them out as much as you, you're insane <_< People send so much crap to the admins of this site that they don't deserve to get, I had to say something on their behalf. They do great work.
So while you may not be one of the people the post was directed to, I hope you'll understand that the people it WAS directed to needed a kick badly. I'm aware that what I said was less than professional, but-
> I refuse to take it anything back or revise it, though I will clarify it
> It has no bearing on my work as a moderator. My personal opinions are unrelated to how I moderate; This is not a forum I moderate in, and none of the posters in this thread, or that I could think of when I wrote it will be negatively affected by it.

In short, http://www.guildwarsguru.com/forum/showpost.php?p=1136100&postcount=13 is what I was trying to convey, only, in not so few words.

As for a clear answer in regards to this, it's been explained before, though admittedly, the search would help to find it. It's also mentioned in this very thread, by Old Dood (who, admittedly, isn't staff); Functions go down as sever load goes up. I'd assume nobody else commented because the answer was already there.
When this thread sinks into obscurity, the same thing's just going to pop up again. I'd imagine that a sticky would help explaining a number of these things, including site suggestions that are occasionally brought up multiple times that won't be implemented.

I hope that clears up any remaining issues.

Kali Ma
Apr 01, 2006, 09:43 PM
I'd imagine that a sticky would help explaining a number of these things, including site suggestions that are occasionally brought up multiple times that won't be implemented.
With the search function being as it is, this would probably be a good idea. I actually did try to run a search on the issue, but had the Google search show up - unfortunately, the way the Google search displays results makes it difficult to find what I'm looking for in a reasonable amount of time, at least for me.

I hope that clears up any remaining issues.
Yes, it does. Thank you. My apologies for losing my temper as well.

And if you think everyone who voices their opinion has taken as much time to think about things and write them out as much as you, you're insane...
Something I'm often reminded of when participating around here after a dry spell, call me crazy. I'm certain that part of my quick response here is due to past experiences... it's sad, but people can sometimes be so mean to each other. It often feels as if we're playing PvP with each other on the forums.

And that's why it's so important, at least in my opinion, that the moderator staff be aware of this, and whenever possible, spread a little kindness. I can imagine that it's hard sometimes, when dealing with so many jerks. Yet it's so worth making the effort.

Thank you for the kind words. Though I may be certifiably insane, I still always expect, or at lest hope, for the best in the others.

:o

Jiao Yang
Apr 02, 2006, 06:04 AM
The thing I use the search most for is finding my thread to bump it. But most people are online in GMT evening, and that is when search is normally shut down. So just save the url of the thread on notepad or something then you dont have to use the search.
Just an obvious tip for people selling, buying or price checking :)

burai
Apr 02, 2006, 09:01 AM
The thing I use the search most for is finding my thread to bump it. But most people are online in GMT evening, and that is when search is normally shut down. So just save the url of the thread on notepad or something then you dont have to use the search.
Just an obvious tip for people selling, buying or price checking :)
If you go to 'User CP' you should find your threads quite easily - and save some CPU cycles on the search engine too!

'The search button is your friend' - anyone spot the irony? ;)

/joking

JR
Apr 02, 2006, 11:22 AM
Perhaps you need a bigger server.

Feel free to wire Inde the money.

thelessa
Apr 02, 2006, 11:46 AM
If you go to 'User CP' you should find your threads quite easily - and save some CPU cycles on the search engine too!

'The search button is your friend' - anyone spot the irony? ;)

/joking

Ok, I have looked and I can not find where my posts are under the "User CP." Would someone kindly point me in the right direction.

Dralspire
Apr 02, 2006, 11:55 AM
Access your "User CP" and select the section "Edit Options". There you scroll down to "Default Thread Subscription Mode".

Select the subscription mode "No e-mail notification" or any other type of auto-subscription you like. Note that "No e-mail notification" does subscribe you without generating e-mail notifications.

After that, all future replies of yours lead to the respective threads being included in the User CP section "Subscribed Threads".

Ultimate_Gaara
Apr 02, 2006, 01:22 PM
Wow, I know the search button is down quite a bit but that does not mean we should start barking orders at the Admins.

If you have a question and the search is down do one of two things:

1) Keep it in the back of your mind until the search is up.

2) Do a manual search, if you really want to know something that bad put a little effort into it.

There is no need to start yelling "get a better server" unless you intend to support them by sending them money for the new server. I would like the search fixed as much as the next person, but you don't see me kicking and screaming about it like a child.

Dralspire
Apr 02, 2006, 01:31 PM
(Shameless advertising :D) Of course you could always stop by in our IRC room:

irc.gamesurge.net:6667
#guildwarsguru

See you there ... :)

Jormund
Apr 02, 2006, 01:38 PM
(Shameless advertising :D) Of course you could always stop by in our IRC room:

irc.gamesurge.net:6667
#guildwarsguru

See you there ... :)

If you do you get to meet and talk to SAVIO in live chat. Beleive me, once you get to know him, he's the most Savio kind of person you'll ever meet (I'm not sure what kind of adjective Savio is, but I'm sure it's either a good one or a bad one, one of the two, that should narrow it down a bit). At any rate... joooiiinnn usss......

thelessa
Apr 02, 2006, 01:39 PM
Access your "User CP" and select the section "Edit Options". There you scroll down to "Default Thread Subscription Mode".

Select the subscription mode "No e-mail notification" or any other type of auto-subscription you like. Note that "No e-mail notification" does subscribe you without generating e-mail notifications.

After that, all future replies of yours lead to the respective threads being included in the User CP section "Subscribed Threads".

Thanks this will help me alot :)

art_
Apr 02, 2006, 02:05 PM
If you do you get to meet and talk to SAVIO in live chat. Beleive me, once you get to know him, he's the most Savio kind of person you'll ever meet (I'm not sure what kind of adjective Savio is, but I'm sure it's either a good one or a bad one, one of the two, that should narrow it down a bit). At any rate... joooiiinnn usss......

The problem is you have to put up with Jormund too :/


:p

Veneficus
Apr 02, 2006, 02:19 PM
Im not sure what server (servers?) this site is currently running on, but im a member of other forums, which peak at 5000 plus users at any one time, they have no server problems.

I understand the problem with Dos attacks, but, iirc the search worked more than it does currently, before you 'upgraded' the server.


Also, to those who like posting 'omfg fix surva now want search plz', You pay for hosting which allows unlimited databases, unlimted querys, and alot of bandwidth.... And run it, by adverts... One click of these adverts eventually revenues out to around £0.01.. So do the math, remember this is a free forum. Its doing very well (apart from searching) to keep going, without a 'pay to post' membership.

NJudson
Apr 04, 2006, 05:40 PM
Im not sure what server (servers?) this site is currently running on, but im a member of other forums, which peak at 5000 plus users at any one time, they have no server problems.
.
.
.
.
... One click of these adverts eventually revenues out to around £0.01.. So do the math, remember this is a free forum. Its doing very well (apart from searching) to keep going, without a 'pay to post' membership.

Duly noted, yet it is still quite frustrating. I wonder how many duplicate posts have been made simply because the search tool is often not working.

dansamy
Apr 06, 2006, 02:40 PM
I would really really like the "new posts" or today's posts functions to work ALL the time. It's irritating to get "search disabled" crap when I just want to browse through the most current topics.

just call me jimmy
Apr 10, 2006, 10:07 AM
I think the problem that everyone is trying to get accross, is questions not being answered. I often see someone who has posted a question and they get 1 responce, *Use the search tool, that's what it's for* thread closed.
99% of the time the staff and all members are awesome at posting responces. I have had nothing but great success getting an answer or a search.
Maybe a good suggestion would be to add *search maybe disabled due to high traffic. We appologize for any inconvienience, but just keep tryin and you'll find the answer you are looking for* I think a responce like that will go along way!!
Just an idea

dansamy
Apr 10, 2006, 11:26 AM
I think improving the servers/bandwidth allowances/etc/etc/etc so that the included vbulletin search functions all the time would go a lot farther.

dansamy
Apr 10, 2006, 04:08 PM
Oh for god's sake. I was just happily browsing "New Posts" and was going to peruse the 2nd page and got...."search has been disabled". I was so happy to be able to glance through the most current topics, and then ....BAM! Nothing. It's driving me crazy. The "New Posts" function of vBulletin's search is one of the most useful features of this format. And we can't use it.

Pandora's box
Apr 10, 2006, 06:17 PM
Its not only happening on this forum. Also GuildWiki is down more and more. Leaving players looking for info necessary for that particular moment (finding a collector, unique prices, info about a mission, and so on) empty handed. We all understand this is a FREE service. But also: accessing the growing database of knowledge becomes more and more important. Maybe its a better idea to donate to Guru or Wiky thatn to 1 years old GW on Arananet :p

dansamy
Apr 10, 2006, 10:47 PM
Yeah, I guess it's time to dig into the PayPal account.

twicky_kid
Apr 20, 2006, 03:26 PM
I use the search feature offten to do research on an item or something I'm looking for. The search is always encouraged for questions answered mulitple times and is good all around for GWguru.

From recent experience the search is disabled about 80% of the day. Google's search is not appropriate. It does not put the results in any kind of order by date. It will find ANY and EVERY post containing your search on the 1st page.

When can we expect to see this changed?

WinespringBrother
Apr 20, 2006, 06:27 PM
I'm not sure if this is the right place for this thread, but anyway, I am trying to sell an item on the high end board, and when I do a search for different key words on that thread via the search forum function, my thread doesn't show up in the search results for some reason. I try it with case sensitive and non-case sensitive searches but neither works. Do I have to do something special for my thread to show up in the forum's search engine?

thread having issues:
http://www.guildwarsguru.com/forum/showthread.php?t=3014853

I tried with keywords summit, ebon, fortitude, and none of those brings up this thread when I use the search this forum link in high end (though I get other hits in that forum). It does show up in results however, when I search by user name.

And, just as a test, I searched the High end forum for keyword Sword, and got only 2 hits...

Thanks in advance for your help with this.

Textural
Apr 20, 2006, 06:40 PM
I see the Google search screen pop up on other things besides the forum search engine page. I just refresh it a few times and it goes back to the original search result.
That page is probably enabled when the forum server is overloaded and cannot handle your request at the time.

Rey Lentless
Apr 20, 2006, 08:11 PM
Yah, it's in a pain. The google search is very poor, and I don't bother if the standard search is disabled.

dansamy
Apr 21, 2006, 02:19 AM
Yah, it's in a pain. The google search is very poor, and I don't bother if the standard search is disabled.

Exactly. If it's an issue of funding, where do I contribute? I know I've posted several times in this thread, but the problem really makes Guru nearly useless to me. And I'm a firm believer in being the vocal minority if I need to be. :D

I don't browse forums by clicking into sub-forums. I utilize the "New Posts" or "Active Posts" function of the forum's search on all the forums of which I am a member. It lets me browse the most current up-to-date topics with out wading through a lot of clutter.

Rustjive
Apr 21, 2006, 03:21 AM
I find that the search isn't quite accurate either, and it's maddening when trying to navigate the buy or sell forums. Search for something like 'dead bow', and you'll get 2 results in the Sell or High End forums since April 1st. I ASSURE you that more than 2 Dead Bow threads exist. I'm not quite sure how to make my searches more accurate.

Lasareth
Apr 21, 2006, 04:32 AM
For those times that you can't find something on sell, try the auction site ;) We'd always love to see more users try it out.

Likewise... everyone should know by now that we (kzap and Inde specifically here) do our best to please you.... we're not trying to get you mad, we're not vindictively sitting here chortling at your malcontent. We are very well aware of the issue and are always trying to find viable alternatives so that your viewing experience can be better.

Please keep this in mind. We haven't forgotten it and will not until it's adequately resolved.

Billiard
Apr 21, 2006, 11:48 AM
One of the big issues we are running into I think is that since the server upgrade we seem to have 2 - 3 times as many users online than we did before. Even so, the site has pretty much never been down since then (except pretty much for the rollback day), while I was constantly getting server errors during peak times before. So the trade off for the search acting up is that the site stays up more, even with a much larger number of users online.

And Maya, are you raging here on the forums? j/k

dansamy
Apr 21, 2006, 02:44 PM
Not raging, but certainly ranting.

twicky_kid
Apr 21, 2006, 05:07 PM
I used to run ad blockers I'll admit it. Because the banners (ipod especially) were eating up most of my resources just by have 1 page open on guru. It made everything on my entire comp run slower. I have a good comp with 1 gig of ram 2 gig cpu and 256mb graphics card running at 550mgz.

I know advertisements pay for the site and also make you money but you should choose the banners wisely. I've seen some banners even try to use my Directx 9 or higher engines. That is obsurd and something that guru should be take into consideration when you put the banner here. Not everyone is going to appreciate that resource hog banner you have on your page.

I have turned my ad blockers off since the banners have been changed.

Chris1986
Apr 26, 2006, 08:48 AM
I like this site. I really do. However, when I want to find something, or get ridiculed by other members for posting something that was posted 1-2-3 minutes/hours/days ago, the search is down.. Always.

I propose a donation page through this site for more bandwidth and other site needs, through PayPal preferrably. Not only with this stop the "LOL NOOB USE THE SEARCH" crap, it will also help people find what they're looking for and clear up the forum (atleast somewhat).

I'd really like the Admin and Mod's feedback on this.

I, for one, would donate.

Mr D J
Apr 26, 2006, 10:14 AM
I hate that too... When the search is down everyone is like OMG YOU IDIOT USE SEARCH!

dsd
May 07, 2006, 12:12 PM
i have the same prob hate it

SilverSword114
Jul 07, 2006, 07:42 PM
OMG everytime i search the stupid google thing comes up

FIX THIS NOW GW PPL

The Dirrtiest
Jul 07, 2006, 09:17 PM
At least you didn't make a new thread about it... how about looking at the feedback on the other 500 threads exactly like this?